Introduction

GENERAL USE OF THIS WEBSITE
We hereby grant you a limited license to view and use the website solely as an aid to
properly engaging with the Website as a User. You may use the Website only in a
manner consistent with your bona fide personal or internal business needs.
If a Customer creates an account on the Website, then Customer shall ensure that all
users of Customer’s account, whether or not they have separate usernames or
passwords, comply with the restrictions on use and disclosure set forth in this
Agreement.
Customer is responsible for, including being liable to Starr Appeal for, (1) any person’s
use of the Website that is authorized or permitted by Customer, including any use or
conduct that violates the AUP or other requirements of these Terms applicable to
Customer; and (2) any use of the Website through Customer’s account, whether
authorized or unauthorized. Customer is responsible to, at its discretion, arrange for or
establish the liability to Customer of any such person for their actions or omissions.
Customer shall use reasonable efforts to prevent unauthorized access to the Website,
including by protecting its passwords and other log-in information. Customer shall notify
Starr Appeal promptly following Customer’s knowledge, awareness, or good-faith
suspicion that Customer’s log-in information has been compromised.

Customer shall notify Starr Appeal immediately of any known or suspected
unauthorized use of the Website or breach of its security and shall use reasonable
efforts to halt and remediate any such breach.


The Website and any Services are not intended for the use of children under the age of
13. Children under the age of 13 may not use or submit any information to the Website,
and their guardians should not permit them to do so.
Individuals older than 13 but under the age of 18 may access the Website only under
the supervision of a parent or legal guardian who agrees to be bound by these Terms
and responsible for all of the User’s actions taken on the Website. These age
restrictions are based on applicable law for the benefit of such children.

Any unauthorized use by you or on your behalf, including as described in this section of
these Terms, will automatically terminate the license granted by us, and you may not
thereafter use the Website for any personal or business purpose.
Except as provided in these Terms or by the Website itself, you may not:
 use (or plan, encourage or help others to use) the Website for any purpose or in
any manner that is prohibited by these Terms or by applicable law;
 download (other than page caching), excerpt, summarize, copy, or create
derivative works from any portion of the Website;
 gather information from the Website from data mining, robots, spiders, or similar
extraction tools;
 interfere with the proper operation of the Website including by attacking, hacking
into, or otherwise attempting to penetrate any non-publicly accessible elements
of the Website or its servers or network, through the use of bots, Trojan horses,
Viruses, DNS attacks, or any other technology that is designed or intended to
interfere with the proper operation of the Website or the use of the Website by
any User;
 circumvent or attempt to circumvent any security or access control technology
implemented on the Website or its associated servers and networks;
 advertise or otherwise engage in any commercial endeavor, including any
pyramid, network marketing, Ponzi, or similar scheme;
 impersonate or misrepresent your connection to any other entity or person or
otherwise manipulate identifiers to disguise the origin of the content;

 disrupt the normal flow of communications or affect the ability of any User to use
this Website; or
 advocate illegal activity or an intention to commit an illegal act or violate any
applicable local, state, national or international law.

Use of this Website is not a legal right. We reserve the right to suspend or terminate
your access to the Website for any reason or no reason at any time, in our sole
discretion without considering the potential ramifications on you and your activities.
Starr Appeal may immediately terminate or suspend any person’s access to the
Website, without advance notice, if Starr Appeal believes in good faith that there has
been a violation of these Terms or any other applicable agreement. Starr Appeal shall
use reasonable efforts to provide written notice to Customer as soon as practicable
following any such termination or suspension of access.
Neither these Terms nor the AUP require that Starr Appeal enforce the AUP or these
Terms against Customer or any user or other person. Starr Appeal reserves the right to
take such action, or no action, as it may determine from time to time.

The Website may allow you to post information or data in a variety of forms to dedicated
sections of the Website, such as support forums or similar message boards. The
purpose of these sections, unless otherwise specified, is to support the business of
Starr Appeal and the related needs of its Users and Customers.
“User-Generated Content” means any content created or publicly posted by you to the
Website.
You hereby irrevocably grant to Starr Appeal a worldwide, perpetual, fully paid, royalty-
free, non-exclusive, sub-licensable, transferable right to use, publish, broadcast, post
online, and copyright (1) your name, voice, picture, portrait, and likeness (“Identity
Materials”) as such Identity Materials appear in connection with the User-Generated
Content and (2) the User-Generated Content in, and in connection with, advertising,

marketing, and promoting Starr Appeal, its products and services, or its events, in whole
or in part, by any means, media, devices, processes, and technology, whether now
known or hereafter developed. You acknowledge that Starr Appeal may modify the
User-Generated Content for formatting, navigation, integration, or other purposes,
provided that Starr Appeal uses good-faith efforts to ensure that such modifications do
not materially distort such User-Generated Content.
You hereby waive and shall not enforce any conflicting rights in the User-Generated
Content, including any moral rights that you may have under applicable law.
You hereby consent to the appearance and use of the Identity Materials in any
advertisement, promotional media, or other media without submitting such proposed
uses to you for any further approval. You hereby release Starr Appeal from any liability
to you for any distortion or illusionary effect resulting from the publication of your Identity
Materials.
Starr Appeal is not required to use any of these rights granted by you to retain these
rights.
Representations - You represent to Starr Appeal that:
You have the necessary authority to grant the rights described in these Terms;
You have created the User-Generated Content or have the necessary rights to publish
the User-Generated Content to the Website;
You have the necessary rights and consents to publish the Identity Materials of any
person appearing in your User-Generated Content;
Your grant of rights to Starr Appeal under these Terms will not violate the rights of any
third party or violate any applicable laws, including consumer protection, privacy,
copyright, trademark, unfair competition, and trade laws;
The User-Generated Content does not violate any provision of these Terms, including
that it does not contain any viruses or other harmful code and is not defamatory,
obscene, pornographic, abusive, indecent, threatening, harassing, hateful, or offensive
or otherwise unlawful.
We do not assume any obligation to review or monitor the Content or other information
submitted to the Website by third parties. We may review some, none, or all of the
information submitted to the Website. We reserve the right to remove, edit, or reject any
information submitted to the Website for any reason or no reason. You assume the
responsibility of verifying the accuracy of any posted information through your own
independent investigation.

1. Unacceptable Use
Starr Appeal requires that all customers and other users of the Website conduct
themselves with respect for others. In particular, observe the following rules in your use
of the Website:
 Abusive Behavior: Do not harass, threaten, or defame any person. Do not
contact any person who has requested no further contact. Do not use ethnic or
religious slurs against any person or group.
 Privacy: Do not violate the privacy rights of any person. Do not collect or disclose
any personal address, social security number, or other personally identifiable
information without each person’s written permission. Do not cooperate in or
facilitate identity theft.
 Intellectual Property: We respect the intellectual property of others, and we ask
you to do the same. Do not infringe upon the copyrights, trademarks, trade
secrets, or other intellectual property rights of any person. Do not reproduce,
publish, or disseminate software, audio recordings, video recordings,
photographs, articles, or other works of authorship without the written permission
of the copyright holder. We may, in appropriate circumstances, terminate or
suspend use of the Website to Users who infringe the intellectual property rights
of others.
 Hacking, Viruses, & Network Attacks: Do not access any computer or
communications system without authorization, including the computers used to
provide the Website. Do not attempt to penetrate or disable any security system.
Do not intentionally distribute a computer virus, launch a denial-of-service attack,
or in any other way attempt to interfere with the functioning of any computer,
communications system, or website. Do not attempt to access or otherwise
interfere with the accounts of other users of the Website.
 Violations of Law: Do not violate any law.
 Customer Use Only: Your use of the Website is limited to your personal or
internal business purposes only. Do not (1) sell, re-license, rent, lease, or provide
service bureau or timeshare access to the Website; (2) use the Website to
provide the same or similar services to third parties; or (3) create derivative
works from, distribute, or in any way exploit the Website. Do not permit anyone
other than your authorized users to access the Website, whether on a for-profit,
loan, gratuitous, temporary, or other basis, whether through consulting, training,
or other services provided by you, or in any other manner, except with the
express prior written consent of Starr Appeal.


2. Consequences of Violation
Violation of this acceptable use policy (this “AUP”) may lead to suspension or
termination of the user’s account or the customer’s account or the initiation of legal
action. In addition, the user or customer may be required to pay for the costs of
investigation and remedial action related to AUP violations. Starr Appeal reserves the
right to take any other remedial action that it determines in good faith is necessary or
advisable.
3. Reporting Unacceptable Use
Starr Appeal requests that anyone with information about a violation of this AUP report it
at contact@starrappeal.com.
Please provide the date and time (with time zone) of the violation and any identifying
information regarding the violator, including email or IP (Internet Protocol) address if
available, as well as details of the violation.
4. Disclosure
We reserve the right to cooperate with any law enforcement authorities or court orders
requesting or directing us to disclose the identity of anyone posting any messages or
publishing or otherwise making available any materials that are believed to violate these
Terms or applicable law.
You consent to our disclosure, without your further consent or notice, of your IP
address, username, name, IP location or other information as required by any subpoena
issued to us by a court or from a law enforcement or government agency. We may
challenge any such subpoena on legal grounds but are not required to do so.
5. Revisions to the AUP
Starr Appeal may change this AUP at any time by posting a new version on this page
on the Website. The new version will become effective on the date of such notice.

If you choose to provide any personal information via this Website that is not User-
Generated Content, the information will be used only for the purposes described in our
Privacy Policy https://www.starrappeal.com/store-policy. We may collect or share

certain information based on your usage of the Website, as described in, and subject to,
our Privacy Policy.
To facilitate communications between you and us, this Website offers you the ability to
contact us. Although we strive to protect and secure our online communications, and
use the security measures detailed in our Privacy Policy to protect your information, you
and we both acknowledge that no data transmitted over the Internet can be guaranteed
to be completely secure and that no security measures are perfect or impenetrable. You
agree to release us from (1) any liability to you for any unaccepted or unprocessed
email instructions or requests and (2) from any loss or damage arising out of any
unauthorized use by third parties of any information that you send by email. If you would
like to transmit sensitive information to us, please contact us, without including the
sensitive information, to arrange a more secure means of communication.

Rights
Starr Appeal owns all intellectual property rights relating to the Starr Appeal brand and
other content including: copyright, trademark, service mark, trade name, trade dress,
logo, patents and patentable subject matter, trade secrets, and data elements and other
Content that has or provides the “look and feel” of the Starr Appeal brand image, as well
as our own Content, including the text, graphics, programming (including source and
object code), photographs, video, and audio contained in the Website (the “Intellectual
Property”). All other intellectual property not owned by Starr Appeal is the property of its
respective owner or licensee, as the case may be.
We reserve all rights to all of our Intellectual Property. Your use of the Website does not
grant you any rights or licenses relating to the Intellectual Property, except as expressly
provided for in these Terms.
You may not display, copy, modify, create derivative works of, sell, or distribute any of
the Intellectual Property, or use it in any other way for public or commercial purposes
except in accordance with these Terms and the intended purpose of the Website.
Subject to the Privacy Policy, any information, materials, suggestions, ideas, or
comments you send to us (each, a “Submission”) are deemed non-confidential. By
sending us a Submission, you hereby grant, will grant, and agree to grant us an
irrevocable and unrestricted worldwide license to use, modify, reproduce, adapt,
transmit, sell, license and sub-license, create derivative works from, publicly display,
perform, and distribute the Submission for any purpose whatsoever (commercial or
otherwise), in any form, media, or technology, whether now known or hereafter
developed, alone or as part of other works, with no payment or other compensation to
you. This grant includes the right to use the Submissions and any ideas, concepts, or
know-how contained in the Submission for any purpose, including developing,
manufacturing, distributing, or marketing products or services. Starr Appeal may use
any such Submissions without obligation.

We will respond to claims of copyright and trademark infringement in accordance with
applicable law. We will promptly process and investigate notices of alleged infringement
by third parties and will take appropriate actions under applicable law, including the
Digital Millennium Copyright Act (“DMCA”), 17 U.S.C. § 512(c)(2).

Only the intellectual property rights owner may report potentially infringing items through
this reporting system. If you are not the intellectual property rights owner, you should
contact the intellectual property rights owner, who can choose whether to use the
procedures set forth in these Terms.
If you believe that your work is the subject of copyright infringement or a trademark
infringement, provide our copyright agent with the following information:
1. A physical or electronic signature of a person authorized to act on behalf of the
owner of an exclusive right that is allegedly infringed;
2. Identification of the copyrighted work claimed to have been infringed, or, if
multiple copyrighted works at a single online site are covered by a single
notification, a representative list of such works at that site;
3. Identification of the material that is claimed to be infringing or to be the subject of
infringing activity and that is to be removed or access to which is to be disabled,
and information reasonably sufficient to permit us to locate the material;
4. Information reasonably sufficient to permit us to contact the complaining party,
such as an address, telephone number, and, if available, an electronic mail
address at which the complaining party may be contacted;
5. A statement that the complaining party has a good faith belief that use of the
material in the manner complained of is not authorized by the copyright owner, its
agent, or the law; and
6. A statement that the information in the notification is accurate, and under penalty
of perjury, that the complaining party is authorized to act on behalf of the owner
of an exclusive right that is allegedly infringed.
Send the reporting information to our agent for notice of claims of copyright or
trademark infringement as follows:
1. By email: contact@starrappeal.com
2. By mail: 1304 Sunset Blvd, West Columbia, South Carolina 29169
Please note that for copyright infringements under Section 512(f) of the Copyright Act,
any person who knowingly materially misrepresents that material or activity is infringing
is subject to liability for damages.
Once a proper, bona fide notification of infringement is received by the designated
agent, our policy is to:
1. Remove or disable access to the allegedly infringing material;

2. Notify the User whose material has been removed or disabled; and
3. For repeat, flagrant, or bad-faith offenders, remove the allegedly infringing
material from the Website and, in our discretion, terminate such User’s access to
the Website and the Services.

If after receiving a notice of infringement, you may elect to send us a counter-notice. To
be effective, the notice must be in writing, provided to our designated agent, and include
substantially the following (please consult your own attorney or see 17 U.S.C.
§512(g)(3) to confirm these requirements):
A physical or electronic signature of the User;
Identification of the material that has been removed or to which access has been
disabled and the location at which the material appeared before it was removed or
access to it was disabled;
A statement under penalty of perjury that the User has a good-faith belief that the
material was removed or disabled as a result of a mistake or misidentification of the
material to be removed or disabled; and
The User's name, address, and telephone number, and a statement that the User
consents to the jurisdiction of the Federal District Court for the judicial district in which
the address is located, or if the user's address is outside of the United States, for any
judicial district in which Starr Appeal may be found, and that the user will accept service
of process from the person who provided notification under subsection (c)(1)(C) or an
agent of such person.
Send the notice to our agent for notice of claims of copyright or trademark infringement
as follows:
1. By email: contact@starrappeal.com
2. By mail: 1304 Sunset Blvd, West Columbia, South Carolina 29169
Please note that under Section 512(f) of the Copyright Act, any person who knowingly
materially misrepresents that material or activity was removed or disabled by mistake or
misidentification is subject to liability for damages.

Your consent and agreement to the following disclaimers and limitations is a material
inducement for us to permit you to access the Website or use the Services.

Disclaimers
THE WEBSITE AND ITS CONTENT, INCLUDING ALL PRODUCTS OR SERVICES
FROM STARR APPEAL, ARE PROVIDED “AS IS” AND WITHOUT ANY WARRANTY.
STARR APPEAL DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES TO THE
MAXIMUM EXTENT PERMITTED BY LAW, INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR PARTICULAR PURPOSE.
STARR APPEAL DISCLAIMS THE APPLICABILITY OF ANY EXPRESS OR IMPLIED
WARRANTIES SET FORTH ON THIS WEBSITE TO ANY CUSTOMER
TRANSACTION AND MAKES ONLY THOSE WARRANTIES THAT MAY BE SET
FORTH IN THE TERMS AND CONDITIONS APPLICABLE TO A CUSTOMER
TRANSACTION.
STARR APPEAL DISCLAIMS ANY LIABILITY ARISING OUT OF OR RELATED TO
YOUR USE OF THIS WEBSITE IF THE OFFER OR SALE OF ANY PRODUCT OR
SERVICE OFFERED THROUGH THIS WEBSITE IS ILLEGAL IN YOUR
JURISDICTION.
STARR APPEAL DOES NOT WARRANT THAT THE CONTENT, FUNCTIONS, OR
SERVICES CONTAINED IN OR ACCESSED THROUGH THE WEBSITE WILL BE
UNINTERRUPTED, ACCURATE, RELIABLE, OR ERROR-FREE. YOU, AND NOT
STARR APPEAL, ASSUME THE COST OF ALL NECESSARY SERVICING, REPAIR,
OR CORRECTION IF THERE IS ANY LOSS OR DAMAGE ARISING FROM OR IN
CONNECTION WITH THE USE OF THE WEBSITE, ITS CONTENT, OR ANY
SERVICES. STARR APPEAL DOES NOT WARRANT OR MAKE ANY
REPRESENTATION REGARDING THE USE OF THE WEBSITE OR THE RESULTS
OF ITS USE RELATED TO ACCURACY, RELIABILITY, OR OTHERWISE. THE
WEBSITE MAY INCLUDE ERRORS (INCLUDING TECHNICAL OR TYPOGRAPHICAL
ERRORS), AND WE MAY MAKE CHANGES TO THE WEBSITE AT ANY TIME, WITH
OR WITHOUT NOTICE.
NEITHER STARR APPEAL NOR ANY OTHER PERSON OR ENTITY ASSOCIATED
WITH THE DESIGN OR MAINTENANCE OF THE WEBSITE WILL BE HELD LIABLE
OR RESPONSIBLE IN ANY WAY FOR ANY DAMAGE, LOSS, INJURY, OR

MALFUNCTION ASSOCIATED WITH YOUR USE OF THIS WEBSITE OR THE
SERVICES.


Third Parties and Third-Party Websites
The Website may contain links to other websites for your convenience and information.
Links may be contained on pages, or in blog posts, emails from us, or newsletters we
make available from time to time.
Such links may be to advertisers, merchandise retailers, payment processors, content
providers, social media or other companies who may use our logo or style as a result of
a co-branding agreement. These websites may be operated by companies that are not
affiliated with Starr Appeal and may have different privacy policies and terms of use.
Notwithstanding the presentation of, or links to, any third-party information or website on
the Website, such presentation is not an endorsement, guarantee, representation, or
warranty, either express or implied, by us on behalf of any third party. Starr Appeal does
not control the content that appears on these websites or their privacy practices.
We hereby disclaim any liability or responsibility for the content, subject matter, or
substance of any information accessed or obtained from third-party websites accessed
from or via the Website. Accessing third-party websites from our Website is therefore
done at your own risk.
These Terms apply only to the Website and do not apply to any websites, even those
controlled by us, that are linked to the Website. For access to the terms of use or
privacy policies of linked websites, you should refer to the policies of those websites.

We attempt to ensure that information on the Website is complete, accurate, and
current. Despite our efforts, the information on this Website may be inaccurate,
incomplete, or out of date, and we make no representation to you about the
completeness, accuracy, or timeliness of any information on the Website, such as
information about the nature or characteristics of any goods or services we provide,
including pricing or terms of sale.
While this Website facilitates transactions between customers and Starr
Appeal, not all terms of those transactions are available to users of the

Website who are not attempting to complete such a transaction. Any
terms offered or described on this Website from time to time may be
different from those available at any given time to any customer or
prospective customer.

Starr Appeal does not assume any responsibility or risk for your use of the Internet and
the myriad of risks it presents.
We cannot and do not guarantee that the materials contained on this Website will be
free of viruses, worms, or other code or related hazards that may have destructive
properties (collectively, “Viruses”). It is your responsibility to ensure that you have
sufficient procedures, firewalls, checkpoints, and safeguards within your computer
system to satisfy your particular requirements to protect against Viruses.

IN NO EVENT WILL STARR APPEAL, ITS AFFILIATES, OR THEIR RESPECTIVE
EMPLOYEES, OFFICERS, DIRECTORS, OR AGENTS BE LIABLE FOR ANY
INCIDENTAL, CONSEQUENTIAL, PUNITIVE, INDIRECT, OR SPECIAL DAMAGES,
(INCLUDING LOST PROFITS) WHETHER BASED ON WARRANTY, CONTRACT,
TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT STARR APPEAL
IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES
OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE LIMITATIONS
SET FORTH IN THIS SECTION MAY NOT APPLY TO YOU. IF THE FOREGOING
LIMITATIONS ARE HELD INAPPLICABLE OR UNENFORCEABLE FOR ANY
REASON, AND IF STARR APPEAL IS HELD RESPONSIBLE BY ANY COURT, THEN
THE MAXIMUM LIABILITY OF STARR APPEAL TO YOU FOR ANY TYPE OF
DAMAGES WILL BE LIMITED TO THE AMOUNT YOU PAID STARR APPEAL FOR
GOODS OR SERVICES.

Indemnification
You shall indemnify, defend and hold harmless Starr Appeal, its affiliates, and their
respective officers, directors, managers, agents, employees, and contractors from any
losses or liabilities including reasonable attorneys’ fees and costs of suit, arising out of
any claims, actions, demands, liabilities, and settlements, including third-party claims
and causes of action, arising out of or related to any one or more of the following: (1)
your use of the Website or the Services; (2) information, including Submissions, that
you submit, transmit, or otherwise make available via the Website; (3) your breach of
these Terms; (4) your use of the intellectual property of a third party; (5) any
investigations of or involving you or your conduct by Starr Appeal, law enforcement, or
governmental authorities; (6) your violation of any applicable law; (7) User-Generated
Content submitted by you; (8) any use of your account or credentials to the extent not
resulting from our negligence; and (9) your use of this Website to investigate, initiate, or
complete a customer transaction, if the offer or sale of any products, good, or services
offered through this Website is illegal in any jurisdiction to which you are subject.


Release
You, on behalf of your successors and assigns or heirs and personal representatives,
as the case may be, hereby irrevocably and fully release Starr Appeal, its affiliates, and
their respective officers, directors, managers, agents, employees, and contractors from
and against any and all suits, claims, actions, causes of action, arbitration, liabilities,
obligations, damages, losses, penalties or fines known or unknown, arising out of or in
connection with information or Submissions provided by third parties to, through, or in
connection with the Website or Services.
If you are a California resident, you expressly waive the provisions of
California Civil Code §1542, which says: “A GENERAL RELEASE DOES
NOT EXTEND TO CLAIMS WHICH THE CREDITOR DOES NOT KNOW OR
SUSPECT TO EXIST IN HIS FAVOR AT THE TIME OF EXECUTING THE
RELEASE, WHICH IF KNOWN BY HIM MUST HAVE MATERIALLY
AFFECTED HIS SETTLEMENT WITH THE DEBTOR.”

Entire Agreement. These Terms, together with the Privacy Policy
https://www.starrappeal.com/store-policy, constitute the entire agreement
between you and Starr Appeal governing the Website or Services and supersede
any prior agreements or understandings, oral or written, between you and Starr
Appeal with respect to the Website or the Services. Each of us represents to the
other that we are not relying on any representations or promises not set forth in
these Terms or the Privacy Policy. You also may be subject to additional
contractual terms that may apply if you use or purchase certain Services of Starr
Appeal and enter into a separate agreement.
2. Waiver. The failure of Starr Appeal to enforce any right in these Terms or the
Privacy Policy will not constitute a waiver of any right or provision.
3. Severability. If any provision of these Terms or Privacy Policy is found by a court
to be unenforceable for any reason, it will not affect any other provision, and
these Terms or Privacy Policy will be construed without regard to the
unenforceable provision.

4. Local Laws. The materials on the Website may not be appropriate or available for
use in your location. Persons who choose to access the Website do so on their
own initiative and at their own risk and are responsible for compliance with local
laws, rules, and regulations applicable to them. Starr Appeal may limit the
Website's availability, in whole or in part, to any person, geographic area, or
jurisdiction.
5. Relationship. These Terms do not create any partnership, joint venture,
employer-employee, agency, or franchisor-franchisee relationship between the
parties.
6. Assignment. Starr Appeal may assign these Terms or Privacy Policy and
delegate any of its obligations.


Updated: Dec 27, 2022

These terms and conditions of sale (the “Sale Terms”) are between you and Starr
Appeal, LLC, a South Carolina limited liability company (“Starr Appeal”) and effective as
of the date of your purchase transaction (the “Purchase”). 
It is your obligation to review these Sale Terms before completing your Purchase. If you
do not understand or have questions about the Sale Terms, please stop your Purchase
and contact us at contact@starrappeal.com.
1. Sale. By completing your Purchase, you purchase from Starr Appeal, and Starr
Appeal sells to you, the Products, subject to these Sale Terms.
1. Cancellations. Your ability to cancel the Purchase depends on the specific
details of your Purchase. Some Purchases may not be able to be
canceled. To cancel, please cancel by signing into your account or
contacting us at contact@starrappeal.com. 
2. Definitions
1. “Website” means the Starr Appeal website located at
https://www.starrappeal.com/.

2. “Products” means the products that are the subject of the
Purchase.

2. Payments
1. You shall pay the purchase price for the Products, plus all applicable sales
taxes, shipping and handling fees, and other applicable fees or charges
that have been disclosed to you in connection with the Purchase during
the checkout process.
1. If you are exempt from sales taxes, or the Purchase is otherwise
exempt from sales taxes, you must provide Starr Appeal with
appropriate documentation, and Starr Appeal shall use reasonable
efforts to avoid collecting sales taxes from you.

2. Shipping fees. Your Purchase is subject to the shipping fees set forth in
your order during the checkout process. Additional shipping fees may
apply if you are unable to accept delivery or refuse delivery, or if the
shipping address is incorrect. Starr Appeal cannot calculate such potential
additional fees in advance for every situation.
3. We will charge your method of payment as disclosed to you and agreed to
by you during the Checkout Process. 

3. Warranties
1. Warranty.
1. The Products have a 30-day warranty for defects in materials or
workmanship.
2. If you have a warranty claim or you are otherwise dissatisfied with
the Products for something not covered by the warranty, please
contact us at contact@starrappeal.com, and we’ll see what we can
do to help you.
3. Disclaimers
1. THE PRODUCTS ARE PROVIDED “AS IS” AND WITHOUT
ANY WARRANTY EXCEPT AS EXPRESSLY PROVIDED IN
THESE SALE TERMS. STARR APPEAL DISCLAIMS ANY
OTHER EXPRESS AND ALL IMPLIED WARRANTIES TO
THE MAXIMUM EXTENT PERMITTED BY LAW,
INCLUDING THE WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR PARTICULAR PURPOSE.
2. STARR APPEAL DISCLAIMS ANY LIABILITY ARISING
OUT OF OR RELATED TO YOUR PURCHASE OR USE OF
THE PRODUCTS IF THE OFFER OR SALE OF THE
PRODUCTS IS ILLEGAL IN YOUR JURISDICTION. 

2. Returns/exchanges
1. Damaged
1. If your Products are damaged at the time of delivery, we will
repair or replace them free of additional charge.
2. Please contact us at contact@starrappeal.com, and we will
coordinate the return and repair/replacement process with
you.

3. If, however, risk of loss transferred to you before shipping,
then you will be responsible for arranging compensation for
damages with the shipping company. Starr Appeal shall use
reasonable efforts to assist you in proving that the Products
were not damaged when transferred to the shipping
company.
2. Defective
1. If the Products are defective and still within the warranty
period, we will repair or replace them free of charge.
2. The Company will pay shipping to return a defective product.
Please contact us at contact@starrappeal.com, and we will
coordinate the return and repair/replacement process with
you.
3. Wrong item
1. If you received one or more incorrect items instead of the
Products, we will replace them free of additional charge.
2. Please contact us at contact@starrappeal.com, and we will
coordinate the return and replacement process with you.
3. Exchanges and Returns. In some cases, you may be able to exchange a
product or return it.
1. For Products that are returned within 30 days days of purchase,
you will receive store credit for the returned Products.
2. Please contact us at contact@starrappeal.com, and we will
coordinate the return and replacement process with you.
3. Custom or personalized products may not be returned unless they
are damaged or defective.
4. Products not returned in like-new condition may be subject to an
adjustment in the applicable refund amount for wear and tear.
5. Products not returned in their original packaging, if applicable, may
be subject to an adjustment in the applicable refund amount for
repackaging.
6. The customer will pay shipping for a non-warranty return or
exchange.

d. Here are specific return policies for other items:
 Returned items are subject to a 10% restocking fee
 Customers do not pay to replace defective products, but
must provide proof of defectiveness
 Starr Appeal is not responsible for damage caused during
shipping (i.e. shipping damaged boxes)


4. Intellectual Property
1. Rights
1. Starr Appeal owns all intellectual property rights relating to the Starr
Appeal brand and other content including: copyright, trademark,
service mark, trade name, trade dress, logo, patents and
patentable subject matter, trade secrets, and data elements and
other Content that has or provides the “look and feel” of the Starr
Appeal brand image, as well as our own content, including the text,
graphics, programming (including source and object code),
photographs, video, or audio contained in, displayed on, or
embodied in, the Products (the “Intellectual Property”). Any other
intellectual property not owned by Starr Appeal is the property of its
respective owner or licensee, as the case may be.
2. We reserve all rights to all of our Intellectual Property. Your
Purchase does not grant you any rights or licenses relating to the
Intellectual Property, except as expressly provided for in these Sale
Terms.
3. You may not display, copy, modify, create derivative works of, sell,
or distribute any of the Intellectual Property, separately from a
resale of the entire Product as a single whole, or use it separately
in any other way for public or commercial purposes except in
accordance with these Sale Terms.

2. Submissions. Any information, materials, suggestions, ideas, or comments
you send to us (each, a “Submission”) that are not User Generated
Content under the Terms, are deemed non-confidential. By sending us a
Submission, you hereby grant, will grant, and agree to grant us an
irrevocable and unrestricted worldwide license to use, modify, reproduce,
adapt, transmit, sell, license and sub-license, create derivative works from,
publicly display, perform, and distribute the Submission for any purpose
whatsoever (commercial or otherwise), in any form, media, or technology,
whether now known or hereafter developed, alone or as part of other
works, with no payment or other compensation to you. This grant includes
the right to use the Submissions and any ideas, concepts, or know-how
contained in the Submission for any purpose, including developing,
manufacturing, distributing, or marketing products or services. Starr
Appeal may use any such Submissions without obligation.

5. Additional Terms
1. Limitation of Liability. IN NO EVENT WILL STARR APPEAL, ITS
AFFILIATES, OR THEIR RESPECTIVE EMPLOYEES, OFFICERS,
DIRECTORS, OR AGENTS BE LIABLE FOR ANY INCIDENTAL,
CONSEQUENTIAL, PUNITIVE, INDIRECT, OR SPECIAL DAMAGES,
(INCLUDING LOST PROFITS) WHETHER BASED ON WARRANTY,
CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER
OR NOT STARR APPEAL IS ADVISED OF THE POSSIBILITY OF SUCH

DAMAGES. BECAUSE SOME STATES OR JURISDICTIONS DO NOT
ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE LIMITATIONS
SET FORTH IN THIS SECTION MAY NOT APPLY TO YOU. IF THE
FOREGOING LIMITATIONS ARE HELD INAPPLICABLE OR
UNENFORCEABLE FOR ANY REASON, AND IF STARR APPEAL IS
HELD RESPONSIBLE BY ANY COURT, THEN THE MAXIMUM
LIABILITY OF STARR APPEAL TO YOU FOR ANY TYPE OF DAMAGES
WILL BE LIMITED TO THE AMOUNT YOU PAID STARR APPEAL FOR
GOODS OR SERVICES.
2. Indemnification. You shall indemnify, defend and hold harmless Starr
Appeal, its affiliates, and their respective officers, directors, managers,
agents, employees, and contractors from any losses or liabilities including
reasonable attorneys’ fees and costs of suit, arising out of any claims,
actions, demands, liabilities, and settlements, including third-party claims
and causes of action, arising out of or related to any one or more of the
following: (1) information, including Submissions, that you submit,
transmit, or otherwise make available to us; (2) your breach of these Sale
Terms; (3) any investigations of or involving you or your conduct by Starr
Appeal, law enforcement, or governmental authorities; (4) your violation of
any applicable law; and (5), if the offer or sale of the Products is illegal in
your jurisdiction, your use of the Website to investigate, initiate, or
complete a customer transaction.
3. Dispute Resolution
1. Governing Law. South Carolina law governs your Purchase and all
disputes, claims, actions, suits, or other proceedings arising out of
or related to your Purchase or these Sale Terms.
2. Venue. Any mediation, dispute, arbitration, or court proceeding
based on or arising out of the Purchase or these Sale Terms must
be brought in the state or federal courts sitting in Richland County,
South Carolina.
3. Jurisdiction. You and Starr Appeal hereby irrevocably consent to
the personal jurisdiction by such courts. You and Starr Appeal
represent that such courts are a convenient forum.
4. Fees and costs. The prevailing party in any action or proceeding
under these Sale Terms will be entitled to recover legal fees and
other costs reasonably incurred in that action or proceeding, in
addition to any other relief to which the party may be entitled.
4. Entire Agreement. These Sale Terms and the terms of your Purchase
chosen during the checkout process (the “Checkout Terms”) constitute the
entire agreement between you and Starr Appeal. These Sale Terms
supersede the Starr Appeal Terms of Use and Privacy Policy to the extent
of any conflicts between them and these Sale Terms. Each of us
represents to the other that we are not relying on any representations or
promises not set forth in these Sale Terms or the Checkout Terms.

5. Waiver. The failure of Starr Appeal to enforce any term in these Sale
Terms will not constitute a waiver of any term.
6. Severability. If any provision of these Sale Terms is found by a court to be
unenforceable for any reason, it will not affect any other provision, and
these Sale Terms will be construed without regard to the unenforceable
provision.
7. Assignment. Starr Appeal may assign these Sale Terms or the Checkout
Terms and may delegate any of its obligations.